We talk to your customers, employees and partners. And tell you honestly what we hear.
Klartext is German for straight talk. Customers rarely tell sales why they do not buy. Employees rarely tell management what goes wrong. They tell a neutral institute. We collect that feedback, condense it and turn it into measures that work within three to six months.
Everyone with an honest view of your company
Why they buy. What annoys them. Whether they understand your offer at all.
Why they decided against you. The most expensive information almost no company has.
What everyone inside knows and nobody says. From leadership to the shop floor.
Suppliers, dealers and service providers. They see your company up close, unfiltered.
Six simple questions. Uncomfortable answers.
A neutral person runs the conversations, one to one and confidential. No questionnaires, no survey tools. That is exactly why people say what they think.
- What does the company do well?
- What does it do badly?
- Where does it need to improve?
- What would you do differently?
- How do you perceive the company?
- What does the company stand for?
Why companies want to grow from the ivory tower and fail
Dominic Multerer explains where the Klartext method comes from and why honest outside feedback is the fastest lever for additional growth. The video is in German.
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Three steps from opinion picture to growth
Neutral opinion picture
Confidential conversations with customers, prospects, employees and partners. After around 30 days: where you really stand.
Straight talk and measures
We condense the feedback, put self image and external image side by side and show what delivers results in three to six months.
Deliver growth
On request we support implementation. First measures live after around 120 days, with a target versus actual review.
What clients say
“Working together was a turbo for our company. The right priorities were set.”
“The Klartext method is shock therapy that comes with the treatment plan.”
“We beat our planned growth rate by 15% two years in a row.”
According to brand eins, STAHLWILLE grew by at least 30 percent during the collaboration, the tool industry by 10 to 15 percent.
How is your company really seen?
The answer takes courage. Not knowing costs growth.